Wüsthof Free Knife Sharpening Service

Knives with character, for true knife connoisseurs! Designed for Australian distinguished chefs & home cooking enthusiasts. Made in Solingen, Germany, each WÜSTHOF Knife comes with a True Lifetime Warranty.

Since 1814 WÜSTHOF has set the standard for designing and manufacturing precision-forged knives. Today the family business is in its seventh generation of ownership, under the management of Harald Wüsthof and Viola Wüsthof. Wüsthof knives are manufactured by a skilled team of around 350 dedicated workers in three high-output, ultra-modern production facilities in Solingen, Germany. Production follows strict rules in order to achieve the finest quality, while at the same time remaining environmentally friendly. Today more than 350 forged knives are available in the WÜSTHOF assortment, along with cutting boards, knife blocks, kitchen tools, and scissors bearing the famous Trident logo - a symbol of form, function, and uncompromising quality.

 

PROCESS OF RETURNS :

1. Customer to obtain the sharpening request form via WÜSTHOF Australia Facebook page.

2. The customer will be required to arrange postage to Fackelmann Housewares at their own expense. We recommend tracking / insuring.

3. Once the knives have been received, the Fackelmann Housewares' Customer Service team will inspect the knives and work with our knife sharpening team.

4. A small fee will be charged to return the sharpened knives back to the customer via a trackable service.

 

The expected turn - around time for this service is usually 2 weeks, however at the moment we are experiencing a high demand for this service with everyone cooking at home during COVID lockdowns so please allow for up to 3 weeks for this service.

 

For any questions on the sharpening service, warranty claims or other general WÜSTHOF queries, please simply send a message to WÜSTHOF Australia team via Facebook page.