Skip to content
WE'RE STILL DELIVERING! Some dispatch & delivery delays. (Same day dispatch on selected items are remaining the same)
WE'RE STILL DELIVERING! Some dispatch & delivery delays. (Same day dispatch on selected items are remaining the same)

AUSTRALIAN SHIPPING INFORMATION

Due to Covid-19, there maybe some delays but we are working our hardest to ship your orders as soon as possible. We apologise for any inconvenience.

FREE SHIPPING ON ALL ORDERS OVER $99 EXCLUDING SELECTED ITEMS AND FURNITURE*

AUSTRALIAN DELIVERY TIME-FRAMES

The following shows time-frames for all regular orders in Business Days (Monday - Friday, excluding public holidays).
Dispatch times are 3-9 business days due to COVID restrictions. (Items with same day dispatch guarantee are still remaining the same)

Items that are shipped from our NSW warehouse:

NEW SOUTH WALES
3 - 5  days
QUEENSLAND
4 - 6 days 
AUSTRALIAN CAPITAL TERRITORY
2 - 4  days 
VICTORIA
4 - 6  days
SOUTH AUSTRALIA 
5 - 7  days 
TASMANIA
6 - 9  days 
WESTERN AUSTRALIA
6 - 9  days
NORTHERN TERRITORY
7 - 11  days

Items that are shipped from our VIC warehouse:

NEW SOUTH WALES
4 - 6  days
QUEENSLAND
4 - 6 days 
AUSTRALIAN CAPITAL TERRITORY
3 - 5  days 
VICTORIA
3 - 5  days
SOUTH AUSTRALIA 
4 - 5  days 
TASMANIA
5 - 7  days 
WESTERN AUSTRALIA
6 - 9  days
NORTHERN TERRITORY
7 - 12  days
 

EXPRESS POST SERVICE (Next-business-day guarantee currently suspended)

We have warehouse in QLD, NSW and VIC, not all the warehouses support express post service. Only items shows express shipping at check out are eligible for express post. Order placed before 12PM will be sent out as express post via Australia Post on same day (Monday - Friday excluding public holidays).

NEW SOUTH WALES
2 - 3  days
QUEENSLAND
2 - 3  days
AUSTRALIAN CAPITAL TERRITORY
2 - 3  days
VICTORIA
2 - 3  days
SOUTH AUSTRALIA 
2 - 3  days
TASMANIA
2 - 4  days
WESTERN AUSTRALIA
2 - 5  days
NORTHERN TERRITORY
4 - 6  days

 

DELIVERY SERVICE INFORMATION

All orders must be paid in full with cleared funds prior to dispatch and delivery.

At the time of making your order, please provide us with a delivery street address where deliveries may be made during business hours Monday to Friday.

Before signing as having received the products in good order please unpack and check the product/s for any faults or damages. If you have any concerns you must make the appropriate notes on the delivery cart note before signing it and ask the driver to initial your remarks. If possible, please take a photo of the fault or damage immediately following the delivery.

You must notify us of any faulty or damaged goods, including photos, within 72 hours of receipt of the goods by email info@bronxhomewares.com.au

Must include:

  1. Description of the damage to goods
  2. Description of the internal packaging
  3. Description of the external packaging
  4. Pictures of the damage to goods (as received upon delivery) 
  5. Pictures of the internal packaging (left in the original packaging) 
  6. Pictures of the external packaging (clearly showing the shipping label) 

Once we have received your advice of any faulty or damaged goods we will aim to resolve the issue as soon as possible. Please refer to the Returns & Cancellations Policy section for more information.

 

Additional Information

Large items maybe not be possible to deliver to some rural areas. Please contact us for further assist. Apologies in advance.